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Rigby council approves IT services contract with Nuvek
Summary
Council approved an IT services contract with Nuvek after a vendor presentation describing a "White Glove Service" model; the council noted procurement requirements under Idaho Code and approved the motion to award the contract.
The Rigby City Council voted to award the city's IT services contract to Nuvek following a vendor presentation and council discussion of procurement requirements.
Councilman Reed Stone referenced Idaho Code's requirement to select the lowest responsible bid and invited Mike Barnes of Nuvek to present. Barnes introduced his technician, Dan, a Rigby resident, and described Nuvek's "White Glove Service" approach, in which clients receive a dedicated technical team aimed at proactive management. Barnes also discussed after-hours rates, backup options and hardware preferences.
After discussion, Councilman Reed Stone moved to approve the contract with Nuvek; the motion was seconded by Councilman Timothy Howe and the motion passed. No vote tally is recorded in the minutes for that motion.
