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Richford selectboard adopts pipe-thawing policy and updates water contact information

Town of Richford Selectboard · April 20, 2026
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Summary

Selectman Alan Fletcher proposed and the board unanimously adopted a pipe-thawing policy to clarify responsibility for frozen water lines; contact information for the water plant will be added to water bills, the website and the water plant answering machine.

The Town of Richford Selectboard adopted a Pipe Thawing Policy on April 20 to clarify responsibilities when privately owned or town-owned water lines freeze.

Selectman Alan Fletcher explained that frozen lines had been rare but occurred this year and proposed a policy so residents and staff are clear about who is responsible for thawing lines. "Selectman Fletcher made a motion to adopted the Pipe Thawing Policy," the minutes state; Selectman Joesph Desmarais seconded and the motion passed unanimously.

The board also directed that contact information for the water plant be distributed in upcoming water bills and be available on the town website and the water plant answering machine.

The minutes do not provide the full text of the policy or indicate any fee structures for thawing services; those details were not specified.