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Gladstone parks staff to test QR-linked reporting page and post phone contacts on signs
Summary
The Parks Advisory Board approved staff direction to prototype park signs that include both a QR code linking to a contact/reporting page and direct phone numbers (public works and police nonemergency) so residents can report maintenance or safety concerns in a way that suits different users.
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Gladstone parks staff told the Parks and Recreational Advisory Board on March 9 that they will develop a sign and web-page prototype to simplify how park users report maintenance and safety concerns.
Staff presented a sign mock-up that would include a QR code linking to a page with a contact form directing reports to public works or code enforcement. "We were thinking a QR code, and we were hoping that it would go straight to a page where those phone numbers were there for either the public works number for maintenance and kinda break it out there," staff said.
Board members emphasized the need for both a direct phone number for immediate in-park concerns and an online contact form for users who prefer not to call. Bruce Hildreth said a phone number is essential for older residents who will "just call" rather than use a QR code, while Kate Cornelius and others favored the QR form for nonurgent reports.
Staff proposed including both: short on-sign phone numbers (public works maintenance and police nonemergency), a QR code to a contact form, and a note to call 911 for immediate emergencies. Staff said they aim to have a web-page prototype ready for the next meeting and to keep the on-sign text concise.
Next steps: staff will prepare sign mock-ups (phone + QR), build the linked web page with a simple contact form that can route to maintenance or code enforcement, and show the prototype at the board’s next meeting.

