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Surry County moves to transition county mobile phones to Verizon after Carolina West sale

Surry County Board of Commissioners · July 21, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

County staff recommended and the board approved transitioning county-issued phones and devices from Carolina West to Verizon, citing improved coverage and a dedicated network slice for county communications and frontline service for emergency responders.

Surry County commissioners approved staff to proceed with transitioning county-issued mobile phones, laptops and GPS units from Carolina West to Verizon after Carolina West's announced acquisition by Verizon. Staff said Verizon can offer a dedicated "network slice" for county communications and specialized frontline service for emergency responders, and will work with department heads on timing and implementation.

"They will offer us what they call a network slice, which will be dedicated county bandwidth, which puts the county mobile phones on a priority level," Denise said, describing Verizon's emergency-services offerings and a $200-per-line incentive the company was offering as part of the transition. The board approved the transition and asked staff to coordinate directly with Verizon, department heads, and emergency services to limit disruption and finalize the schedule.