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IT warns of rising subscription costs; town continues licensing and cybersecurity work

Board of Selectmen · February 4, 2026
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Summary

Information Technology Director Jeff presented FY27 IT operations and flagged rising subscription and licensing costs, Milestone licensing for townwide cameras and MDT leases for police cars; board approved the IT budget and asked for continued tracking of subscription spending.

Jeff, director of Information Technology, walked the board through the FY27 IT request and the department's responsibilities: end‑user support, security controls, backups, and software maintenance. He highlighted that many municipal services now run on subscription licensing and that the town must buy government‑grade software and services.

"Changing providers often means switching subscriptions to another provider and may not reduce costs," Jeff told the board, noting limited vendor options for some products and the government versions required for software such as Office 365 and Milestone XProtect. Members thanked the IT team for ongoing cybersecurity monitoring and asked for continued attention to subscription escalation and leasing options for MDTs in police cars. The board approved the IT budget by voice vote.