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Youth & Family Services shifts staff roles to prioritize intake and case management

Board of Selectmen · February 4, 2026
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Summary

The Youth & Family Services department proposed a FY27 budget that repurposes a program coordinator role toward intake and adds administrative support, a change board members questioned amid rising demand for services and increased program enrollment.

The Youth & Family Services director presented a FY27 request ($292,78) and explained a staffing realignment that will reduce program coordinator headcount from two to one while adding an additional administrative assistant. "The program coordinator does all of the program development," the director said, and described how the office plans to rely more on grant funding, partners, and program assistants to deliver programming while beefing up intake and case management capacity.

Board members pressed on the risk that removing a coordinator might overload the remaining staff and on how grants and partnerships (TVCCA, Ledge Light) will be used to support program delivery. The director and board emphasized data‑driven staffing decisions and pledged to monitor workloads; the board approved the department budget by voice vote.