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Staff reports at least one account not billed for garbage since 2016; council will follow up
Summary
Staff said at least one household appears not to have been charged for garbage service since 2016; council discussed possible retroactive amounts and agreed staff should contact the resident for details before taking further action.
Staff alerted council members that a property appears not to have been charged for garbage service since 2016. Councilors discussed the limitations on back-billing (noting they cannot go back more than a statutory number of years in some situations) and performed a rough estimate during the meeting (example: 60 months × $21 mentioned), but agreed staff must verify the account history and speak with the resident before pursuing collection.
A councilor noted they would place a note on the utility bill and follow up; staff will report back when they have the full account history and any legal or policy constraints on retroactive charges.
