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Council approves cloud upgrade for meter-reading software after vendor incentive

City/Town council (name not specified in transcript) · June 9, 2026
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Summary

The council approved a cloud-based upgrade to the Cornwell/Trimble meter-reading system; staff said the vendor would waive a $10,000 installation fee if the upgrade occurs this year and cited a $4,000 annual fee.

Staff recommended upgrading the town's Cornwell/Trimble meter-reading system to the cloud-based 'Flex' platform and explained the timing advantage: the vendor was offering to waive a $10,000 installation fee if the town performed the upgrade before year-end. Staff said the ongoing annual cost for the system is about $4,000 and recommended proceeding to avoid paying a higher installation charge next year.

Councilors discussed training, reader compatibility and the practicalities of switching; staff said readers and meter hardware would remain compatible and that vendor staff would schedule training. The council voted in favor of the upgrade by voice vote and directed staff to schedule installation and training with the vendor.