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Commission hears repeated complaints that city hall front desk appears unmanned; staff clarifies hours
Summary
Commissioners and citizens reported repeated complaints that Oak Hill City Hall appears unmanned and that front-desk coverage and hours have changed; staffer Tasha Meyer said the office is open 8:00–4:30 with staggered breaks and asked for clarification if the commission wants a 5:00 closing or additional coverage.
Several commissioners and citizens raised recurring complaints that the city hall front desk appears unmanned during posted hours. One commissioner said residents had told them the front desk was empty when they came by after work and that the city should consider returning to 8:00–5:00 or otherwise ensure someone is present to greet visitors.
Tasha Meyer, a city staffer, addressed the commission and explained operational hours and staffing: "We work 8 to 04:30, and I take a 30 minute lunch and then two 15 minute breaks," she said, adding that staff can stagger coverage so someone is present in the lobby. Commissioners discussed options including staggering shifts, adjusting advertised hours or returning to two meetings a month to improve oversight. Staff agreed to follow up to improve front-desk coverage and the commission discussed next steps for public notice and scheduling.
