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Ponce Inlet staff report: fire ISO rating improves; police fully staffed and using Live 911; public works progress
Summary
Staff reported improvements across departments: Fire's ISO rating rose from Level 3 to Level 2 and a 75' Quint apparatus was placed in service; Police reported full staffing for the first time in two years and a 2025 average response time of three minutes; Public Works noted stormwater facility improvements.
Public Safety Director Chief Scales reported that the Fire Department’s ISO rating improved from Level 3 to Level 2, and the department’s accreditation team advanced to a final step expected in March 2026. He said a 75‑foot Quint fire apparatus was placed in service and that interviews for a Deputy Fire Chief are forthcoming.
Chief Glazier reported the Police Department is fully staffed for the first time in two years and provided 2025 call statistics, including an average response time of three minutes. He also described implementation of Live 911 software that delivers emergency calls directly to officers’ computers to speed triage.
Public Works updates focused on stormwater facility improvements and completed 2025 projects; Planning & Development provided permit, inspection, and code enforcement statistics and noted the Town is drafting an Adaptation Plan.
