Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Ada Compliance topic
No spam. Unsubscribe anytime.
City staff outline $22,910 plan to bring Troy website into ADA compliance
Summary
City staff told the Science & Technology Committee they consulted CivicPlus and received a quote of $22,910.80 for two accessibility modules (AudioEye and DocAccess) with an annual recurring cost estimated at $19,410.80; councilors asked about training, historical document updates, and implementation timeline.
City technology staff told the Science & Technology Committee that they have been working with CivicPlus, the city's website vendor, to meet WCAG 2.1 accessibility requirements and identified two modules—AudioEye and DocAccess—that should satisfy the mandate.
A staff member explained the vendor provided a quote and that the implementation would be added to the next year’s budget. The total implementation quote given to staff was $22,910.80 with recurring annual service costs of about $19,410.80 subject to a 5% renewal increase. Committee members asked about training for staff who upload documents, whether historical documents and budgets would be brought into compliance, and prioritizing updates to frequently used PDFs. Staff said Belinda (website manager) is the primary contact and that the team plans to update forms and documents incrementally.
"The total cost for this is $22,910.80," a staff representative said during the committee Q&A, and later confirmed an annual reoccurring service fee of "$19,410.80." The committee asked staff to prioritize frequently used forms and to consider demoing the modules before purchase.
