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Resident says township was "radio silent" after storm; staff points to Facebook, website and HyperReach signup
Summary
A board member criticized the township's post-storm communications as "radio silent," and staff responded that alerts were posted to the parks department Facebook page and township website and that residents can sign up for HyperReach emergency phone, text and email alerts.
A board participant raised concerns that the township appeared "radio silent" after the recent storm and urged clearer, more visible communications about park closures and damage. The participant said seeing coverage in local news or a board-level message would have been helpful to residents.
In response, staff said storm updates and closure notices were posted on the parks department Facebook page and the township website. Staff also described the townships emergency-notification system (HyperReach) that can deliver phone calls, texts and emails but requires residents to register contact information. As staff explained, residents who want direct alerts need to "sign up for it" so that messages go to everyone who registered.
The board discussed whether an opt-out registry (automatically enrolling residents unless they opt out) would be feasible and noted privacy limits because staff do not hold residents personal contact information without sign-up. No formal policy change was made; staff said they will continue to use the existing channels and sign-up system.
