Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the It Modernization topic
No spam. Unsubscribe anytime.
Interim IT manager outlines phased plan to establish city IT department
Summary
Interim IT Manager Dwayne Cordley reported that a phased IT department plan is near phase-two start, highlighted cybersecurity policy adoption for city, water and wastewater, a migration to a .gov domain, vendor renegotiations (including a City Hall internet upgrade to 1 Gbps saving roughly $700/month), and a new work-order system that cut response times from days to hours.
Dwayne Cordley reported to the council that, since his appointment under Resolution 1796, he completed an assessment of the city's information technology environment and is preparing to move from a foundational phase into phase two: formally establishing an IT department with documented policies and a three-year strategic plan. "A comprehensive information technology department development plan was created ... to ensure secure, reliable and sustainable operations across the organization," Cordley said.
Cordley detailed concrete changes completed during the initial phase: three cybersecurity policies (city, water, wastewater) were developed and implemented; City Hall received an IT room and satellite closets with cabling and power specifications; the city migrated its domain to a .gov domain so the city now "maintains and owns its own domain"; and vendor negotiations produced cost savings, including an upgrade from 50 Mbps to 1 Gbps at City Hall with an approximate $700/month savings. He also described a new work-order response system implemented at no additional cost that reduced issue resolution from days or weeks to minutes or hours. Councilors pressed for budget numbers and staffing plans; Cordley said exact budget figures are still being developed and phase-two documentation will be delivered when available.
