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Authority says Eversource replaced an estimated meter after an audit of billing
Summary
Staff reported that Eversource had been estimating bills for the plant and, after an inspection, replaced a failed meter; staff will monitor July usage to determine billing impacts.
Clean Water Ops told the board that Eversource had been estimating the plant's electric bills based on historical usage rather than actual reads. The utility visited after issuing a notice, found the meter had failed and performed a swap.
"They came in. They had 1. They swapped it out," the Clean Water Ops representative said, adding that staff will watch July usage to see whether bills change materially. Members said the replacement was handled quickly and staff will report back if the new meter produces significantly different billing results.
