Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Get email alerts on the Program Metrics topic

No spam. Unsubscribe anytime.

Franklin County reports early Tap In results; one in five attendees still miss new court dates

Franklin County Board/Presentation · July 24, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

County official Erica Crowley reported specific program metrics (261 warrants set aside, 38 dismissals, 720 callers) and said about 20% of participants still fail to appear; the county is testing reminders and transportation supports to improve compliance.

Franklin County reported early outcomes from its Tap In Center events and outlined remaining operational challenges.

"From end of 2024 to just last month in 2026, we've had 9 tap in events hosted at multiple libraries across the county. 261 warrants have been set aside, 38 cases dismissed outright, 720 hotline callers have been served," Erica Crowley told the board, reading the program's cumulative figures.

Crowley said 64 residents initiated expungement or record sealing and 63 participants completed SNAP food assistance applications on-site during Tap In events. She highlighted a 77 percent appearance rate for participants given new court dates but cautioned that "1 in 5 participants still fail to appear," and that the county is testing reminder calls and texts, transportation assistance and seasonal adjustments to improve attendance.

The program is supported by justice assistance grant dollars and uses library venues to keep costs low, Crowley said. She characterized the efforts as aimed at preventing arrests, jail bookings and other downstream consequences that can be more costly to the county than the program's operating expenses.

Crowley invited questions and identified program staff present to discuss next steps and implementation details.