Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Utilities Billing topic
No spam. Unsubscribe anytime.
Resident disputes 19,000-gallon water charge; council to monitor meter for 90 days
Summary
Garry Sporing challenged a 19,000-gallon summer 2024 water reading for Tonia Villareal, showed photos he said proved the meter was covered in dirt, and the council agreed to monitor the meter for 90 days, take photos at reads and consider adjustments.
At the May 20 meeting, resident Garry Sporing raised a dispute over a water bill that recorded about 19,000 gallons of summer 2024 usage for Tonia Villareal, saying the meter was dirty and 'there is no way they read the meter.'
The council decided to monitor the meter for 90 days, directed staff to photograph the meter at reads and said they would "make the decision and adjust anything that needs to be made," according to the minutes. Paul Dean advised Villareal to pay the minimum while the monitoring period proceeds.
Tony Fankhauser said the meter-reading process takes two days and that is why readings are split, and the council agreed to proceed with the monitoring plan. The minutes do not record a final adjustment to Villareal's bill; the council instructed staff to collect evidence and revisit the charge after the monitoring period.
