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Director Bonner: call volume steady; Bonnaroo staffing handled in-house

Coffee County Ambulance Authority · June 19, 2026
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Summary

Director Bonner told the Coffee County Ambulance Authority that year-to-date call volume is tracking close to last year and that the service staffed Bonnaroo independently, reporting 34 transports (three air lifts), no fatalities and a triage mix of 21 green, 8 yellow and 5 red patients.

Director Bonner briefed the authority on monthly and year-to-date operations, saying current run rates project to roughly match last year's total if trends continue.

"If we continue to run at the same rate, we will run almost exactly what we did last year," Bonner said while explaining how he annualizes the current-month figures. He told members average response times and other timing metrics remain within normal ranges and that nothing unusual showed up in the data.

Bonner also reviewed the service's deployment at Bonnaroo. "We had 34 transports, three of those were flown out," he said, listing one STEMI, one myocardial infarction, one stroke, one labor-and-delivery case and one ectopic pregnancy among higher-acuity presentations. He added that the authority staffed Bonnaroo entirely with its own crews this year because staffing levels are improved, which simplified coordination.

Board members asked follow-up questions about mutual-aid usage during the event, and Bonner said a few mutual-aid calls were slightly above average and had been traced to employee data-entry errors that were corrected. The board did not take formal action on the report; members noted the next quarterly packet will likely arrive in July.