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Finance Commission recommends BS&A for Shrewsbury's new financial software

Board of Aldermen of the City of Shrewsbury · June 23, 2026
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Summary

After reviewing proposals from Tyler, BS&A, and Caselle, the Finance Commission voted 3'0to'0 to recommend BS&A Software, citing its citizen portal, customer support, and on-site training; the Board will consider the recommendation at a future meeting.

The Finance Commission unanimously voted 3'to'0 to recommend that the Board of Aldermen contract with BS&A Software for the City's new financial management system after evaluating proposals from Tyler Technologies and Caselle.

According to the Commission's presentation, BS&A offered "the strongest overall value due to its superior citizen portal, responsive customer support, and inclusion of comprehensive on-site training." The Commission noted BS&A's higher upfront cost but said existing staff familiarity with the platform and elimination of separate Building and Housing software would offset the expense. The recommendation was presented to the Board for consideration; the transcript records the Commission's recommendation but does not record a Board vote on the contract at this work session.