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ETC Institute survey finds Edgerton residents mostly satisfied; streets and code enforcement lag
Summary
ETC Institute presented the 2026 citizen survey showing high overall satisfaction with city services, strong ratings for parks and customer service, and lower ratings for street maintenance and code enforcement.
Ryan Murray, director of community research at ETC Institute, presented results of the 2026 citizen survey to the Edgerton City Council on June 11. The survey, mailed to every address and promoted online, showed residents rate overall quality of life and many city services positively, and placed Edgerton above the Kansas City metropolitan average in several categories.
Murray identified street maintenance and code enforcement as areas where residents suggested improvement and highlighted communication and social-media outreach as important for engagement. The council received the presentation as informational; no formal motion was recorded to adopt policy changes at this meeting.
