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Board approves Friday lobby closure to support flexible staff schedules
Summary
The board approved Option A — a hard closure of the district lobby on Fridays (no walk-ins; phones handled per staff capacity) to enable alternative schedules such as 9/80 or 4/10, with staff to return with personnel‑guideline updates.
The board voted to change district lobby hours to allow staff schedule flexibility by approving Option A: a hard closure of the district lobby on Fridays.
Staff presented several options to encourage recruitment and retention, including hard closure of Fridays (Option A), alternating Fridays (Option B), soft closures with phone coverage (Option C), reduced hours, or no change. Finance/staffing leads said a small internal survey showed staff interest in 9/80 or 4/10 schedules. "Everybody I spoke to was in favor of, like, a 9/80 or a 4/10 schedule," staff reported. The board discussed phone coverage, appointment handling on closed days and public clarity; staff said the district would continue to handle urgent utility calls via the on-call process and use an answering service for routine messages.
Board members agreed a consistent Friday‑closure policy is easier for the public to understand than alternating Fridays. The motion to adopt Option A included direction that staff revise the personnel guidelines and return with recommended scheduling language and operational details before changes take effect. The motion passed on roll call, 5–0.
