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Code compliance director outlines ‘reimagined’ approach, aims for 72-hour response
Summary
DeKalb County code compliance leaders described a revamped enforcement strategy that emphasizes public education, cross-department coordination and a target of responding to complaints within 72 hours, down from roughly 14 days previously.
The Director of DeKalb County code compliance opened the forum by saying the department is “reimagining” enforcement with an emphasis on education and timeliness, and set a departmental target to respond to complaints within 72 hours. “Our goal is to get out there within 72 hours,” the Director said, noting the office previously averaged about a 14-day response time.
The presentation framed enforcement as both protective and supportive: officers will issue citations more often for repeat violations while department staff will provide educational materials at each inspection. The Director described new standard operating procedures, expanded operating hours (Monday–Saturday, 8:30 a.m. to 8 p.m.), and a block-by-block approach intended to coordinate inspections with partners across sanitation, police, courts and planning to improve overall neighborhood conditions.
