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Council hears update on move to new water-billing software
Summary
City Recorder Michelle Connor told the council the city is transitioning to a new billing software and expects to issue bills from the new system next month; staff plan to stop using GWorks for billing. Portions of the recorder's report were muffled on the audio recording.
City Recorder Michelle Connor reported at the April 8 meeting that the city is moving to a new billing software provider and expects to issue bills through the new system next month. The council heard that the transition is intended to resolve known billing issues and that staff are working to complete the switchover by late spring.
Connor also announced that new city email addresses will go live and that ATV and second-RV permits are available for 2025. Several lines of the recording of Connor's report were muffled; the transcript does not capture finer implementation or vendor details for the billing transition.
