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EMS director: new Cajun's Mountain base has already reduced response times

Caldwell County Board of Commissioners · July 24, 2026
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Summary

Caldwell County EMS director presented early call data and said adding ambulances at the new station has reduced response times, citing call counts and quarterly response-time averages.

Trevor Keys, the county EMS director, told attendees the station has immediately affected operations since it opened at the end of April. "As of this morning, there's been 394 calls in this EMS district since it opened on April the 27th of May," he said, and added that the two dedicated crews associated with the new station have run a total of 522 calls.

Keys also discussed quarterly response-time data, saying the first quarter of 2026 (January–April) averaged about 10.5 minutes, and he attributed improvements to adding two ambulances at the new base. He said the station’s placement reaches multiple nearby base districts and that early results show a measurable decrease in travel time to serious medical calls.

The presentation included operational maps and a preview of the facility’s deployment zones; officials invited the public to tour the station after remarks. The county did not provide specific before-and-after aggregate response-time tables for independent review during the dedication.