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Proctor explores MuniciPay for credit-card utility payments; cost review set for next meeting
Summary
Town Manager Judy Frazier briefed the Selectboard on MuniciPay credit-card processing for utility payments and reported West Rutland has implemented it without major issues. The board left the item on the agenda for a future cost review, including machine and merchant fees.
The Selectboard discussed whether to enable credit-card payments for utility bills using MuniciPay. Town Manager Judy Frazier said she contacted West Rutland to learn about their experience with MuniciPay and reported it appears to be operating smoothly there. The board did not take immediate action and left the item for further review at a subsequent meeting, noting that implementation costs (including a payment terminal) remain to be clarified.
Members emphasized the need to understand transaction fees and machine costs before any authorization. The Town Manager will return with more detailed cost information at a future meeting so the board can decide whether to adopt the system for customer convenience and billing efficiency.
