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Airport committee awards Hilton Head parking contract to Elite Parking Services of America
Summary
The committee approved a contract with Elite Parking Services of America to manage terminal and GA parking, including license-plate recognition gates, a revenue-split model and 24/7 remote monitoring; the board approved the award by voice vote.
Staff recommended contracting with Elite Parking Services of America to manage terminal and GA parking operations, citing a proposal that includes automated gates, license-plate recognition, a percentage revenue split and vendor responsibility for equipment maintenance.
The staff presentation described how the vendor's system uses license-plate cameras to start and stop time stamps, supports remote monitoring 24/7 from a centralized call center and offers a single, percentage-based revenue split so the airport begins receiving revenue from day one. The vendor will be responsible for equipment replacement when failures occur and will provide parts for simple onsite maintenance; staff said cash payment options will not be supported in the new system.
Board members asked about contingency plans (manual exit procedures and staffed backup for outages) and local examples of system failures; staff and the vendor's approach were discussed and the motion to award the contract passed by voice vote with no recorded opposition.
Why it matters: automated gate and plate-reading systems aim to reduce unpaid long-term parking and improve revenue collection while shifting ongoing equipment responsibility to the vendor.
