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Advocates say pass-through fees and portal charges are burdening tenants; call for county attention

Lake County Board of Supervisors · July 22, 2026
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Summary

Mya Lynn of Save Our Shelter told supervisors that tenants are being charged pass-through and mailing fees tied to management group Caritas, cited a recent 2% CPI increase and an estimated 18% rise over the past year, and urged action on deteriorating private park roads that tenants cannot afford to repair.

Mya Lynn, speaking for Save Our Shelter, told the board residents in mobile-home parks and other housing arrangements are struggling under new pass-through and mailing fees imposed by management. "A lot of people do not wanna pay their pass through fees...they don't wanna pay their mailing fees," she said, and added that tenants are receiving notices that they must pay or face consequences.

Mya Lynn alleged that the organization Caritas is shifting costs onto tenants, leaving residents to handle infrastructure repairs such as pothole-filled private roads; she said some tenants faced an estimated 18% increase in costs over the past year and noted a separate notice of a 2% CPI increase starting in October. Lynn asked the county for updates from an ad-hoc committee and said residents continue to struggle.

The comment raised questions relevant to county oversight of housing programs and providers; it did not produce a board action in the public-comment period but highlighted calls for follow-up and clearer information for affected tenants.