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Office of Student Appeals outlines support role; MCPS describes referral pathways to DHHS and community partners
Summary
Dr. Coleman described the Office of Student Appeals’ role supporting families facing attendance and truancy hearings and the office’s diagnostic approach; MCPS staff detailed referral pathways linking schools with DHHS, wellness centers and community organizations when housing, food insecurity or mental health underlie absences.
Dr. Coleman, from the Office of Student Appeals, told the committee the office’s role is to support families and diagnose root causes when students enter the appeals process. He said appeals often reveal underlying issues—mental health, family instability or community safety—and that hearing officers try to pair consequences with concrete supports and referrals.
MCPS staff described referral mechanisms connecting pupil personnel workers, family engagement specialists and community school liaisons with DHHS, housing agencies and behavioral health partners. While some external services require a formal referral and parental permission to share information, staff said many community partners are already integrated with the district’s 73 community schools and wellness centers.
Committee members asked how referrals are tracked and whether follow‑up checks confirm services were provided. MCPS said the level of documentation varies by school and service, and that where permission exists, school and partner agencies exchange information to monitor service uptake and adjust supports.
