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New remote meter reads look promising, staff says
Summary
Staff member Cheryl reported testing of a new fixed-rate/remote meter-read system and said it allows staff to view household usage in near real time and should help detect leaks and save staff time.
Staff reported the town is in the first week of fixed-rate remote meter reads. Cheryl said she had explored the system and liked that it allows staff to view a household’s usage remotely to help detect leaks; she planned to attempt reads that night and said she was “hopeful and optimistic” that the system would perform well.
Cheryl gave the board examples of how the system could identify possible leaks or unexpected usage in near real time, which she said would be a time-saver and help customers catch leaks sooner.
