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Parish approves $2.698M Tyler Technologies ERP after lengthy debate on costs and vendor risks
Summary
The Terrebonne Parish Council approved a three-year, not-to-exceed $2.698 million agreement with Tyler Technologies to replace the parish’s aging AS/400 systems with a cloud-based enterprise resource planning (ERP) platform. Supporters said it consolidates many ancillary systems and will save roughly $440,000–$480,000 per year; some council members voted against citing bond-money priorities and vendor concerns.
Terrebonne Parish officials voted to authorize a not-to-exceed $2.698 million, three‑year contract with Tyler Technologies to implement a comprehensive enterprise resource planning system and related services.
Administration representatives told the Budget & Finance Committee that the contract would replace the parish’s decades‑old AS/400 system and several auxiliary software packages—consolidating accounting, payroll, HR, utility billing, permitting and a resident transparency portal into a single cloud service. "The 2.69 you see in the agreement is a 3 year span," Robbie said during the presentation, noting the parish will pay the implementation costs and a multi‑year SaaS fee spread over three years.
Supporters emphasized cost‑savings and continuity risks from the existing system. "When it goes out… you'll save about $440,000 a year," Robbie said when estimating direct IT and software savings after sunsetting the older system. Staff also said the AS/400 is being sunset by vendors and that maintaining it would require sizable one‑time hardware and support expenses.
Opponents and skeptical members urged caution about procurement, vendor litigation histories, and bond‑fund priorities. "We made a promise publicly to the people that every dollar of that money was gonna be spent on roads, sewage and infrastructure," Wazette said, explaining why he could not support repurposing bond proceeds. Council members also asked that administration use vendor litigation history and other negotiation leverage in contract talks.
Administration said the procurement used Sourcewell (a cooperative/state contract) and that the proposal includes a project plan, implementation roles, and limitations on costs. "We've gone to the level of detail where I have the explanation of who the implementation manager is and exactly what they do," Robbie said, adding staff planned to hold the vendor accountable on timeline and responsibilities.
The committee recorded a final vote of 6 in favor, 3 opposed. The resolution schedules implementation work across several years and sets public hearings and follow‑up implementation oversight steps as part of the contract administration.
What’s next: The parish administration will execute the contract and begin implementation tasks per the vendor‑managed project plan; council members asked for continued updates on timeline adherence, fee escalators and realized cost savings.
