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Outreach team outlines books‑by‑mail, memory kits and shelter visits
Summary
Library outreach staff described the books-by-mail service for homebound patrons, memory kits for people with dementia developed with volunteers and partners, and monthly shelter visits that connect underserved residents with library resources.
Leslie (speaker 4), the library specialist focusing on outreach, described programs that bring library services to underserved populations. She explained the books‑by‑mail program for homebound patrons provides audio CDs, large‑print and Braille books by post at no charge through a Postal Service partnership and requires an application and professional certification; "We mail it to them for free," she said.
Leslie also described a dementia awareness fair (about 60 attendees) and memory kits grouped by disease stage (early, mid, late) with laminated pictures and low‑cost activities for caregivers. She said volunteers from Northern Arizona University nursing helped staff the fair and that the memory kits are now part of the library's lending "library of things" and available for in‑house and bookmobile use. Outreach staff also attend community tabling events and veteran outreach, and they help eligible homebound residents obtain library cards and services.
