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After heated debate, selectboard votes to end TownWebb website contract pending contract/data checks
Summary
Board members criticized the town’s new website vendor for poor communication and design and voted to terminate the contract, while others warned about process and potential loss of work and data portability; the board instructed staff to check contract refunds and data export options.
Selectboard members spent a lengthy period debating the town website contract and vendor performance. Several members criticized the contractor for missed deliverables, poor communication about review rounds and reliance on overseas development. One member offered to build a replacement site for free, prompting concerns about a conflict of interest and process.
After extended discussion about contract process, costs already incurred, the potential for loss of data and the propriety of switching vendors prior to delivery, a motion to terminate the TownWebb contract was called and approved by the board. Members who opposed the motion warned that terminating a signed contract could forfeit sunk costs and complicate data portability; members in favor urged stopping recurring charges and exploring a local alternative. The board directed staff to determine any refunds available, confirm whether the town’s content/data are exportable, and identify any recurring charges that should be cancelled immediately.
