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Saltville reports 55.5% water unaccounted for in November; town and EMS outline next steps

Town of Saltville Town Council · December 9, 2025
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Summary

EMS reported November water-use figures showing 15,980,063 gallons pumped and 55.5% (8,876,398 gallons) unaccounted for; the town discussed inflow/infiltration, smoke testing, rented pumps and a DEQ consent-order timeline extension.

The town’s water consultant, EMS, Inc., submitted the November water-use report showing total water pumped of 15,980,063 gallons and a difference of 8,876,398 gallons — 55.5% unaccounted for — according to the document presented to council. The report breaks out water sold to municipal customers and neighboring counties and lists ongoing topics including inflow/infiltration, Allison Gap Pump Station, valve replacement, and plans for VDH sampling.

Town staff described current mitigation steps. Town Manager Cecile Rosenbaum said the town has requested and received a one-year extension from DEQ on the wastewater consent order to allow more time for corrective work. EMS is planning smoke testing when weather permits and the town continues to rent pumps for treatment-plant operation at reported rental costs of $5,000 per month.

Council members noted the need for further data to reduce unaccounted-for losses and referenced ongoing coordination with Washington County on incident data and meter work. The council approved routine checks and reports at the meeting; no binding vote on specific repair contracts was taken.