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City staff weigh volumetric water rates, say AMI dashboard timing uncertain

Ottawa City Commission · June 17, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Staff told commissioners a consultant recommended moving from a declining block water rate to a volumetric structure but that any change would need to be phased to avoid disproportionate impacts; staff also said a public AMI usage dashboard is not feasible until meter deployment and system reliability issues are resolved.

Commissioners asked about potential changes to water billing and whether customers could soon access a public dashboard of AMI meter data. Staff summarized a recent external rate study that examined switching from the current declining‑block structure to a volumetric rate but said no decision has been made. "We kept our current rate structure in place for the purpose of presenting this to you because no decisions have been made about that change," a staff presenter said, adding that a phased approach would likely be required to protect higher residential users.

On customer access to usage data, staff said the electric AMI deployment may be completed for residential customers by the end of the year but the water AMI deployment is about halfway done and is complicated by first‑generation meters that are being replaced; for that reason staff declined to commit to a public dashboard timeline.