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City: monthly water-billing transition starts; first bills expected around Aug. 1
Summary
Staff told the council the city will begin monthly water billing with first meter reads soon and bills expected to arrive around Aug. 1; staff will track questions and provide monthly reports on the transition.
City staff reported progress on the transition to monthly water billing and said the first monthly meter read is scheduled in the coming days. Staff advised residents and HOAs to expect bills to be mailed around Aug. 1 and said they are tracking questions and will report back monthly on the transition experience.
Officials acknowledged some expected calls during the changeover and said communications will continue via the city website and newsletters. "Those bills should be hitting mailboxes around August 1," a staff member said; staff asked residents to watch for the mailings and contact municipal staff with questions.
