Town manager warns water ban remains in effect as residents press water and sewage concerns

Town Manager Jim reported that the Scarborough wastewater treatment facility is operating optimally and thanked staff for their work, but reminded residents that an outdoor water‑use ban remains in effect and that the town has observed and reported violations.

"The outdoor water ban use, it still remains in effect," Jim said, stressing conservation and maintaining sufficient water pressure for firefighting. During public comment, resident John Hanley pressed the council repeatedly about delayed short‑term rental rules and said the water system continues to show safety concerns: he referenced a notification that total trihalomethanes (TTHM) exceeded standards and urged action, saying, "The problem exists. You need to fix it." Several commenters and Dr. Al Alba linked high rental occupancy, unregulated rooming houses and system overcapacity with water and wastewater stress, arguing the town should address root causes rather than rely only on conservation measures.

Councilors acknowledged the concerns, noted ongoing work with Veolia and neighboring towns on communication and utility issues, and suggested follow‑up at future meetings. The council also discussed conservation measures such as a potential rain‑barrel rebate program (discussed separately at length) as one step among others to reduce demand. No regulatory changes to water service were adopted at the meeting; council asked staff to continue engagement with Veolia and pursue public education and enforcement of the existing ban.