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Water staff report brown-water complaints resolved after hydrant flushing; delinquent accounts paid

Village of Alexandria Council · July 7, 2026
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Summary

Water staff reported intermittent scaly and brown water complaints; staff flushed hydrants on Granville Street and complaints stopped. Three delinquent accounts paid to avoid shutoff and estimated accounts were closer than expected.

The water superintendent reported that EPA community metrics and the Consumer Confidence Report were completed and submitted. The superintendent said there were intermittent complaints of scaly and brown water; staff flushed fire hydrants on Granville Street and said complaints have not reoccurred. The minutes record that a staff member identified only as "Jack" performed the hydrant flushing.

The water department reported three delinquent accounts that received door tags; all three paid to avoid shutoff. Staff also said the 11 estimated accounts were not as far off as anticipated, with some customers showing credits and the others owing small amounts. The council noted operational follow-up but took no formal vote.