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City survey shows downtown improvements and lists resident priorities
Summary
OnPoint Insights presented a 2025 resident survey showing results nearly identical to 2022; respondents reported improvements in Historic Downtown and listed top concerns for the city that staff will use to guide priorities.
Ron Gailey of OnPoint Insights presented results of a 2025 survey for Payson City during the council’s Jan. 7 work session. Gailey reported that respondent demographics matched the 2022 survey closely and that many residents said conditions in Payson have improved over the last three years.
The presentation highlighted positive comments on upgrades to Historic Downtown and identified top concerns, suggestions and anonymous feedback submitted by residents. Gailey said the survey will inform city priorities and invited council members and the public to review findings.
