Cox tells Broken Arrow it has invested nearly $38.5M locally; franchise expires in 2027

Connor Carroll, manager of government affairs for Cox Communications, briefed the council on the company's local investments and programs, saying the company has invested about $38,500,000 in Broken Arrow infrastructure since 2021, including fiber upgrades that enabled multi-gig speeds. "We've invested about $38,500,000 in our infrastructure," Carroll said, noting those upgrades have allowed broad rollout of higher-speed service across the city.

Carroll told the council Cox pays roughly $850,000 annually under its nonexclusive franchise agreement and that the franchise expires in 2027. He described affordability programs, including a $9.95 plan for households with a K–12 student and a $30 Connect Assist option for other low-income qualifying households, and said the company will continue negotiating franchise terms with the city before the expiration. "We continue to offer plans dedicated towards low income households," Carroll said. City staff clarified the franchise structure and explained other providers may not be subject to the same local franchising rules when certified by the Oklahoma Corporation Commission.