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Director reports four new consumer complaints, new investigator to start May 18
Summary
Executive Director John Marion reported four new consumer complaints since the last meeting (two resolved, two closed), one carryover, and said the agency hired a new investigator scheduled to start May 18, 2026.
Executive Director John Marion provided the Commission with the Consumer Complaint Report, saying there were four new consumer complaints since the previous meeting: two had been resolved and two closed; one complaint remained as a carryover. Marion also presented a legislation report of items of interest to ONMVC and discussed advertising enforcement activity, including anonymous reports, mystery shops, onsite investigations, consent orders and subpoenas in process.
Marion announced the hire of a new investigator scheduled to begin work on May 18, 2026. The board heard the enforcement summary as part of the Director’s Report; commissioners did not take separate action beyond noting the report.
