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Payson updates equal pay policy to streamline enrollment and recalculation requests
Summary
Payson City Council approved updates to the municipal equal pay policy that allow residents to request recalculation without restarting enrollment; staff will provide outreach and handouts to assist signups. The resolution passed on Feb. 18 by roll call vote (4–0, 1 absent).
Cheryl Hobbs, Utility Billing, presented proposed updates to Payson’s Equal Pay Policy intended to provide clearer enrollment options and allow customers already enrolled to continue without restarting if policy changes occur.
During discussion Councilmember Anne Moss asked whether residents could request recalculation; Hobbs confirmed they could. Councilmember Bob Provstgaard and others suggested the utility office provide handouts and improve outreach to help customers sign up and understand the program. The council approved the resolution updating the equal pay policy by roll call vote with four yes votes and one absence.
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