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County IT praises fast repair after fiber cut, explores low-cost redundancy for South Complex
Summary
After a contractor repaired a fiber cut that disrupted service to the South Complex, IT staff praised the vendor response and outlined options including a modest monthly transport circuit to provide backup connectivity.
County IT staff updated the commissioners on a recent fiber cut that affected the South Complex and said contractor Ligtel/Wigtel repaired the line quickly for $2,150. The IT official described evidence suggesting a subcontractor crew hit a pole without filing an 811 locate and said the county plans to submit a claim for damages.
The IT official said the vendor "came out on the hottest day of the year and in 6 hours had that fiber repaired" and called that response "dirt cheap" compared with prior repair costs. Staff proposed considering a transport circuit — a standby fiber path that can be kept online for roughly $100 per month — or other redundancy to reduce outage risk going forward. Commissioners agreed staff should explore installation costs and whether the monthly circuit fees should be charged to 911 or county general funds.
