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Board weighs curbside expansion as convenience centers face heavy traffic in Hilton Head, Bluffton

Beaufort County Solid Waste and Recycling Advisory Board · May 22, 2025
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Summary

Advisory members and staff discussed whether expanding curbside pickup could relieve busy convenience centers in Hilton Head and Bluffton; Victoria Hoffman said curbside could reduce center congestion but municipal contracts and equity concerns (rural residents paying more) complicate countywide rollout.

Board members questioned whether broader curbside service would reduce costs and congestion at convenience centers in denser towns such as Hilton Head and Bluffton. Victoria Hoffman said curbside service can lower center traffic in populated areas but that outcomes depend on municipal contracts and equity considerations for rural residents.

“When you combine our previous vendors hauling fee plus processing is actually more than what we're paying now,” Hoffman said when explaining vendor and service differences. She added that Hilton Head had a prior contract issue because the contract did not provide backdoor service for many rental units, creating resident dissatisfaction and complicating adoption of curbside programs there.

Members pressed on whether extending curbside countywide would be cheaper overall. Hoffman cautioned that costs and resident willingness vary: some rural residents would see new charges if curbside were added, and she said centralizing county oversight for disposal and recycling could help standardize service but would increase county costs.

The board identified outreach and pilot approaches — including encouraging more residents to opt for curbside in high‑traffic municipalities, and deploying education at convenience centers — rather than a near‑term countywide mandate.