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Marshall County 911 board approves updated surcharge budget as revenues fall; phone issues under review

Marshall County 911 Service Board · January 2, 2025
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Summary

The board approved an updated E911 surcharge budget that shifts funds into assigned balances after the surcharge balance fell from $420,000 to $405,000; members and staff also discussed phone-service problems affecting 911 transfers and audio.

At the Dec. 12 meeting, board staff presented an updated E911 surcharge budget that moves additional funds into assigned balances to prevent future deficits. Rhonda Braudis told the board the surcharge balance decreased from $420,000 to $405,000 and that the budget includes a $100,000 line reserved for grants or contingency use.

Braudis also reported interruptions and degraded service after the county moved to shared services and the city of Marshalltown migrated to Granite for phone service. She said the problems have caused transfer failures, lines not ringing, and audio issues; John Lauer of RACOM said he is reviewing the case. The board moved to approve the updated surcharge budget; Thompson made the motion, Welton seconded, roll call was taken and the motion carried with all ayes.