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Highway crew gives CentOS one month to fix uniform order after switch from UniFirst

Braintree Selectboard · September 23, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Highway staff told the board about problems after switching uniform vendors; CentOS's regional manager acknowledged errors and promised to correct sizes and apparel within 1–3 weeks; board agreed to give a month to resolve the issue.

During the highway report, staff described a problematic vendor transition for uniforms after leaving UniFirst and switching to CentOS. The regional service manager for CentOS apologized for sending incorrect items and asked for time to remedy the problem. "He said, so give me a minute. Let me try to fix it," the highway presenter reported.

Board members agreed to allow CentOS one month to correct sizing and apparel; if problems persist the board said it would revisit the vendor relationship. The discussion was framed as a vendor-performance issue and as an example of why clear contracts and expectations matter.