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Remote participant left in Zoom waiting room during Braintree meeting; staff troubleshoot access
Summary
A remote participant (identified in the transcript as Katja) reported being left in the Zoom waiting room and asked to be admitted; in-person staff and participants exchanged troubleshooting comments before the meeting ended.
Near the end of the July 21 session, a remote participant reported they were stuck in the Zoom waiting room and asked to be let in. The participant said, "You didn't let me in. I Zoom," and later noted they had been in the waiting room when they arrived at the town hall.
Staff and in-person participants exchanged messages about seeing or admitting the remote participant and troubleshooting the Zoom display. The chair acknowledged the comment and the meeting concluded soon afterward; the BCA portion of the agenda had already been wrapped up and a motion to adjourn was approved earlier in the closing minutes.
The transcript contains two spellings of the remote participant's name ("Katya" and "Katja"); the meeting record shows the attendee was present remotely and experienced access difficulty but was ultimately acknowledged by staff.
