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Policy unit walks staff through operational work if age of majority is raised to 22

Family Support Division ยท July 27, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Amanda Mueller presented a scenario in which the age of majority rises to 22 and described the steps the agency would take: system updates, policy manual revisions, staff communications and an estimated mailing cost of about $43,000 to notify affected parties.

Amanda Mueller ran staff through a hypothetical: if the age of majority rose from 21 to 22, the agency would need system (MAX) changes, policy-manual revisions, staff memos with FAQs, and coordinated training. She said the change would likely require software updates and at least short-term workarounds while systems were updated.

Mueller gave a concrete operational estimate for one step: notifying affected caseholders. "It was like $7 a letter we were gonna have to mail out. It's gonna be 43,000 in postage, give or take," she said, noting the need for a one-time notice to all affected parties and the potential for staff calls and complaints while the agency implements system changes and communications.