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Contractor reports steady curbside rollout and diversion at Troup County sites
Summary
Brandon Hurst of Martin gave a 24‑month update on curbside collection and convenience sites: subscriber counts that have risen to about 8,400, a punch‑card option for low‑volume users, resolution targets for missed pickups and diversion of roughly 260–320 tons/month from four convenience sites.
Brandon Hurst, representing Martin, told commissioners the waste contract entered its second year of service and that subscription numbers grew from onboarding of roughly 3,200 customers to a peak near 8,400 depending on billing cycles and turnover. He said the company added senior, veteran and annual discounts and offered a $25 punch card for occasional users.
Hurst described operational metrics and customer service goals: he reported about 185 missed‑service reports over a period, with 172 resolved in 24 hours and 13 resolved within 48 hours. He said convenience sites divert an estimated 260–320 tons per month and that the contractor spends locally on trucks, equipment and fuel: "We've spent just under 2 years around $3,200,000, our fuel at $445,000," Hurst said, and he emphasized local economic impact from payroll and purchases.
Commissioners asked about route design, backdoor service for disabled residents, and how crews handle overflow and special pickups. Hurst said backdoor service typically covers roughly 650–700 customers, that drivers sometimes need extra time in widely spread areas and that the company adjusts routes and staffing when necessary.
No formal action was recorded; the board thanked Hurst for the update.
