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County to add recorded warning to admin lines: 'This is a law enforcement phone system'
Summary
Officials agreed on wording for a recorded caller warning and to place it on admin numbers before and again before dispatch is reached; staff will implement the message and confirm placement.
The group discussed what recorded announcement callers should hear before their call is taken. Chair proposed wording modeled on law-enforcement systems: "This is a law enforcement phone system. Your call is being recorded for law enforcement and training purposes." Agency official and Staff member agreed this wording would be used and discussed whether it should play before the trunk (9780) and again when the call reaches the dispatch extensions.
Staff committed to draft the outgoing message text and implement it on the admin lines once configured. The group also discussed that posting a warning may push some callers to use text-to-911 instead of voice calls; staff acknowledged that possibility but supported transparent notice to callers about recording.
