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Pittsburg County approves $12,059.59 annual telephony maintenance renewal with VIP
Summary
The commissioners approved renewal of remote support and Avaya IPOSS coverage with VIP Technology for a total cost of $12,059.59 for FY 2026-2027, following staff explanation of service issues and lack of a current contract.
County staff explained that no maintenance contract was currently in place for the county's phone systems. Jeff Daniels described existing service issues to the board; Sandra Crenshaw noted the absence of a maintenance agreement. The board approved a renewal quote with VIP Technology for remote telephony support ($9,075.00) plus pro-rated Avaya IPOSS coverage ($2,984.59), totaling $12,059.59.
The VIP Technology quote presented to the board outlined a Telephony Gold Service remote-support agreement and co-term Avaya coverage for county sites. Chairman Selman made the motion to approve the maintenance quote; the motion was seconded and adopted by unanimous vote. The minutes record no amendments or competing offers during the motion and approval.
County staff will coordinate contract execution and invoicing with VIP Technology as needed. The motion indicates a move from no contract to a prepaid annual support arrangement for the county's Avaya-based telephony infrastructure.
