Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Child Support Compensation topic
No spam. Unsubscribe anytime.
Child support office urges pay increases, cites high caseloads and strong performance metrics
Summary
Child support staff told the Hall County commissioners that their roles have evolved toward legal responsibilities and that pay increases would help retain experienced workers who manage heavy caseloads; attorney Garrett Schroeder warned the county risks losing staff without adjustments.
"Our position has evolved from primarily a caseworker to functioning more like a legal secretary or paralegal," Amy Consenberg of the child support office said, asking the board to consider raises that match the work now required. She said the office has seven employees with 85 years of combined service and listed duties that include managing court deadlines and preparing legal paperwork.
Garrett Schroeder, attorney in charge of child support for Hall County, highlighted key performance numbers and reimbursement incentives to argue raises are fiscally defensible: "In looking at that, I would highlight support establishment and paternity establishment ... we are at 95% with a goal of 96%," he said, and cautioned that losing experienced caseworkers would harm collections and cost the county more over time. The board asked staff to provide further detail and fold this material into the broader classification and salary‑study work already planned.
